Thank you for choosing ZyloEX! We are committed to providing you with a seamless and reliable shopping experience. Please review our shipping policy below.

1. Order Processing

• All orders are processed within 1-2 business days (Monday–Friday).
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Methods

• Shipping costs are calculated at checkout based on your location and order weight.
• We currently offer the following shipping options:
• Note: Delivery times may vary due to location, carrier delays, or external factors beyond our control.

3. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.
• You can track your order on our Order Tracking Page by entering your tracking number.

4. International Shipping

• We offer international shipping to select countries.
• Shipping rates and estimated delivery times will be displayed at checkout.

5. Customs & Duties (International Orders)

• International shipments may be subject to customs duties, taxes, or import fees, depending on your country’s regulations.
• These additional fees are the responsibility of the recipient and are not included in our shipping charges.

6. Address Accuracy

• Please double-check your shipping address before completing your purchase.
• ZyloEX is not responsible for orders shipped to incorrect addresses provided by customers.

7. Delivery Issues

If you experience any issues with your delivery, please contact our customer support team at contactzyloex@gmail.com. We’re here to help!

8. Shipping Delays

• If there are unexpected shipping delays, we will notify you as soon as possible with updates.

9. Returns & Refunds

For information on returns and refunds, please refer to our [Return Policy].

Need Assistance?

If you have any questions or need further assistance, feel free to reach out to our friendly customer service team at contactzyloex@gmail.com.

Thank you for choosing ZyloEX!

📧 Email: contactzyloex@gmail.com